Support

This page is the entry point for existing-client support information.

Need help?

Use the support route defined in your service agreement. For urgent issues, include the affected user or service, what has changed, any error message and the business impact.

Useful information to include

• Your name and organisation.
• The device or service affected.
• What you expected to happen and what happened instead.
• Any relevant screenshot or error message.
• How many users are affected.